Policies

Terms & Conditions

This Terms & Conditions page applies to edgelicenses operated by EDGELICENSES LTD. By using this website or purchasing from us, you agree to the terms below.

Company Information

Company Name
EDGELICENSES LTD
Company Number
16714274
Phone
Address
Office 14533
182-184 High Street North
East Ham
London
E6 2JA
United Kingdom
For support or legal inquiries, use the contact details above. Keeping this information consistent across your website (footer, contact page, policies) helps with Google Business verification.

§1. Digital Products and Services

All products available on edgelicenses are digital keys or software licenses delivered electronically. It is the buyer's responsibility to verify compatibility and system requirements before making a purchase.

§2. Refund Policy

2.1 Refund Eligibility

Products delivered via Electronic Software Delivery (ESD) are eligible for a refund or return within 14 days from the date of purchase, provided the following conditions are met:

  • The product was not activated or used.
  • A formal verification is conducted by our internal validation team confirming the license key or activation code remains unused.

2.2 Verification Time

The verification process may take up to 7 business days. Customers will be informed of the outcome once the investigation is complete.

2.3 Refund Method

If the product is confirmed to be unused and ineligible for activation, a full refund will be issued using the same method of payment.

2.4 Non-Refundable Cases

  • The product was used, downloaded, activated, or registered.
  • The request was submitted after the 14-day window.
  • The request lacks sufficient proof or is not verifiable by EDGELICENSES LTD or its designated authority.
Important: Because these are digital goods, once an activation key has been successfully redeemed or activated, refunds may not be possible.

§3. Compliance with Licensing Terms

edgelicenses makes every effort to provide software licenses that comply with applicable regulations and licensing terms. However, it is the buyer’s responsibility to ensure that use of the software complies with relevant laws and the specific terms of the software provider. EDGELICENSES LTD is not liable for any misuse or unauthorized use of software licenses purchased through this platform.

§4. Scope of Business

edgelicenses operates as a B2B (Business-to-Business) platform. By making a purchase on our website, you confirm that you are acting as a legally registered business entity. All transactions conducted through this site are strictly intended for business purposes.

§5. VAT Liability

This website is intended exclusively for business customers (B2B). All transactions are made under business terms, and VAT invoices are issued only to registered businesses where applicable. By placing an order, you confirm that you are purchasing for business purposes.

§6. Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of edgelicenses and any of its suppliers under any provision of these Terms, and your exclusive remedy, shall be limited to the amount actually paid by you through the Service or 100 USD if you haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall edgelicenses or its suppliers be liable for any special, incidental, indirect, or consequential damages (including loss of profits, loss of data, business interruption, personal injury, or loss of privacy) arising out of or in any way related to the use of or inability to use the Service.

§7. Compliance and Legal Use

By purchasing from edgelicenses, you agree to use the products in compliance with all applicable laws and regulations. You acknowledge that any misuse of software licenses or violation of license terms is your sole responsibility.

§8. Changes to Terms and Conditions

edgelicenses reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. It is the customer's responsibility to review these terms periodically.

§9. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which edgelicenses operates. Any disputes arising from the use of this site or related services will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

§10. Chargebacks and Disputes

10.1 Customers are encouraged to contact our support team first in case of any issues before initiating a chargeback.

10.2 Unjustified chargebacks, especially for delivered and activated products, may be treated as fraudulent activity and reported to relevant authorities.